Global Consumer Best Practices Guidelines from DATA

The DATA Consumer Best Practices Working Group, under the leadership of the CBP Chair Judith Rinearson, the DATA board and input from the DATA community, have formulated the first set of global guidelines on matters related to consumer best practice issues for companies operating in the digital asset industry.

The draft guidelines offer a nuanced look at consumer protection issues relevant to companies operating in the digital asset industry, and were developed with a view toward published guidelines from the Consumer Finance Protection Bureau in the U.S. and the European Consumer Organisation (Bureau Européen des Unions de Consommateurs) on related issues.

The Guidelines cover basic principles, including overall fair dealing and ethical treatment of customers and businesses, full transparency, compliance with applicable laws, cooperation with law enforcement and the development of strong internal controls.

Review and Download the Guidance Here.